Privacy policy

Last updated: December 4, 2025

The Startup Founder's Coach (“we”, “us”, or “our”) operates this website and provides founder and executive coaching services. This Privacy Policy explains how we collect, use, protect, and store personal information when you visit our website, join our mailing list, or work with us as a client.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

  • Contact information: Name, email address, phone number, company name, role/title.

  • Client information: Coaching goals, background, questionnaires, notes from coaching sessions, scheduling details.

  • Payment-related information: Billing details needed to process payments (full card details are handled by our payment processor and not stored by us).

  • Website usage data: IP address, browser type, device information, pages visited, time spent on pages, and referring URLs.

  • Marketing preferences: Your choices about receiving communications from us.

We collect information when you:

  • Fill out a contact or application form.

  • Schedule a consultation or coaching session.

  • Subscribe to our newsletter.

  • Interact with our website or emails.

  • Work with us as a coaching client.

How We Use Your Information

We only use your personal information to:

  • Provide and deliver coaching services.

  • Communicate with you about sessions, logistics, and program updates.

  • Respond to inquiries and support requests.

  • Process payments and manage billing.

  • Maintain and improve our website and services.

  • Send relevant updates, resources, and marketing communications (only where permitted and in line with your preferences).

  • Comply with legal obligations and protect our rights.

We do not use your personal information for purposes that are unrelated to your relationship with us, unless we obtain your explicit consent.

We Do Not Sell or Share Your Data

We do not sell, rent, or trade your personal information.
We also do not share your personal information with third parties for their own marketing, advertising, or data‑mining purposes.

The only limited situations in which your data may be disclosed are:

  • With your explicit consent: For example, if you ask us to collaborate with another professional and agree to specific information being shared.

  • For essential service delivery: Certain minimal data may pass through secure third‑party providers we use to run our business (such as payment processors, scheduling tools, email platforms, or website hosting). These providers only receive the information necessary to perform their services, and they are not allowed to use it for their own purposes.

  • When required by law: If we are legally compelled to disclose information to comply with a valid legal request, court order, or applicable law, and only to the extent required.

We design our systems and choices to err on the side of protecting your privacy, not exploiting it.

Legal Bases for Processing (where applicable)

If you are in a jurisdiction that requires a legal basis (such as the UK or EU), we process your personal data under one or more of the following:

  • Your consent (for example, to send email updates).

  • Performance of a contract (to provide coaching services).

  • Compliance with legal obligations.

  • Our legitimate interests (such as securing our systems and improving services), balanced against your rights and expectations.

Cookies and Tracking

Our website may use cookies and similar technologies to:

  • Remember your preferences.

  • Understand basic website usage and performance.

You can usually control cookies through your browser settings. If you disable cookies, some features may not work as intended, but you will still be able to access core information about our services.

We do not intentionally use invasive tracking to build profiles for advertising or share your browsing behavior with third parties.

Data Security

We take your privacy seriously and apply reasonable technical and organizational measures to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Despite these efforts, no method of transmission or storage is completely secure. If we ever become aware of a significant risk to your data, we will act promptly and transparently, and, where required, notify you and relevant authorities.

Data Retention

We keep personal information only for as long as reasonably necessary to:

  • Provide coaching services.

  • Fulfill the purposes described in this Privacy Policy.

  • Meet legal, tax, or accounting requirements.

When information is no longer needed, we securely delete, anonymize, or restrict it.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your data, subject to any legal obligations we may have.

  • Restrict or object to certain types of processing.

  • Withdraw consent where processing is based on consent.

  • Request a copy of your data in a portable format.

To exercise any of these rights, contact us using the details at the end of this policy. We may need to verify your identity before responding.

We aim to respond promptly and to resolve concerns in a way that maintains your trust and protects your privacy.

Email Communications and Choices

If you subscribe to our emails or updates, we may send you content related to leadership, founder wellbeing, and our services. You can:

  • Unsubscribe at any time using the link in our emails, or

  • Contact us directly to adjust your preferences or opt out.

We keep email communication as relevant, respectful, and minimal as possible.

Third-Party Links

Our website may include links to other websites or resources. We are not responsible for the privacy practices or content of those third‑party sites. If you visit them, their policies will apply, and you are encouraged to review their privacy terms.

Coaching Confidentiality

In addition to the protections above, coaching sessions are treated as confidential. Information shared in coaching is not shared with others, except:

  • With your explicit consent.

  • Where required by law or if there is a serious and immediate risk to your safety or the safety of others.

  • In anonymized or aggregated form that does not identify you personally (for example, general insights about founder challenges).

Confidentiality is a core part of how we work. Your trust and psychological safety are essential.

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy when needed to reflect changes in our services, systems, or legal requirements. When we do, we will revise the “Last updated” date at the top of the policy. Significant changes may be highlighted on our website.

Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how your information is handled, please contact us:

The Startup Founder's Coach
support@thestartupfounderslifecoach.com
D-Ring Road, Old Airport
PO Box 32522
Doha, Qatar
Office: +974 4423 1263